Terms & Conditions

TERMS AND CONDITIONS

BalanceFun Stay & Play, Balance Beginner’s Course and Balance Course are all delivered on a balance bike. A balance bike is a lightweight, pedal-less bicycle designed for toddlers and young children to learn to balance and steer before transitioning to a pedal bike.

A parent or guardian must remain on-site for the duration of each session unless otherwise stated.

You must declare all medical conditions during registration and keep us up to date should this change by emailing us at info@balancefun.co.uk

Places will be secured via full payment only.

Parents/guardians are responsible for their child’s behaviour and adherence to safety instructions.

Please ensure that your child has suitable footwear and clothing for cycling. Open toe shoes are not permitted to be worn during sessions.

It is compulsory for all children to wear a fitted cycling helmet to participate in the course and these will be provided where necessary. No helmet - No cycling.

BalanceFun provides equipment unless stated otherwise. If you choose to bring your own bike/helmet, it must meet safety standards and be approved by our staff.

You provide full permission for the instructor to make minor adjustments to your child’s bike/ helmet during the training sessions, to assist with their comfort and safety when riding.

We accept no liability from using our bikes (which are regularly inspected and serviced by a qualified cycle mechanic) or from children using their own bikes.

Participation in BalanceFun activities involves inherent risks. While every effort is made to ensure safety, BalanceFun and its staff are not liable for any injuries or loss, except where caused by proven negligence.By enrolling, you acknowledge and accept these risks on behalf of your child.

Staff may exclude any child from an activity if safety gear is not used correctly or if behaviour is unsafe.

Any behaviour that is disruptive, aggressive, or unsafe may result in removal from the session without refund.

You must declare if you do not want your child to be photographed for marketing use, and keep us up to date should this change by emailing us info@balancefun.co.uk

If you wish to take photos or videos within a session, please do not capture any other rider in the frame unless with their responsible adult's permission.

You must refrain from bringing your child to class if they have had any form of illness within 48 hours of the class.

We don't issue refunds for missed sessions due to your own circumstances.

If you would like to cancel a booking this must be requested to us via email to info@balancefun.co.uk. If you cancel two weeks before the course date, payment will be refunded. £2.50 will be deducted from your refund to cover the booking fee. If you cancel with less than two weeks notice, there will be no refund. However, an alternative start date can be arranged if possible, or credit can be given as an alternative where possible.

If we have to cancel a session/session, an alternative venue and/or date will be offered to compensate. No refund will be given; credit may be offered.

BalanceFun reserves the right to modify these terms at any time. Updates will be posted on our website and become effective immediately.

If you have any general questions about the Site or the Term and Conditions, you can contact us at info@balancefun.co.uk.